March 30, 2017

How Important Are My Employees To You?

Years of practicing Social Security Disability law have taught me the importance of having an exceptional office staff. Good Social Security help can be hard to find.  From answering initial client concerns to the final day in court, I find my staff to be diligent and caring.  My current staff greatly exceeds my expectations on a daily basis.

 

My receptionist, Lisa, is one-of-a-kind. She takes the time to listen to our clients.  Even after receiving many phone calls, she takes the initiative to talk with me about her concerns regarding our clients.  She continually asks questions to learn more about the Social Security process and expand her knowledge.  Many of my clients specifically ask for Lisa when they call, knowing she will remember them and address their needs.  The face of my office is at the reception desk, and I am fortunate Lisa is there to greet my clients.

 

My right hand man is Attorney Robert Tyree. I can trust Rob with every aspect of representing clients and running day-to-day operations of the business.  Rob is quick to answer questions and offer solid legal advice. His professionalism and steady hand cannot be overstated.  In my line of work, there is no task or job I would not trust Rob to handle.

 

Attorney Nick Moskalick heads up brief writing and formulating legal arguments for hearings. Nick also has daily interaction with new and existing clients, answering their questions and concerns.  Nick has been a welcome addition to the office, constantly striving to make each case stronger.  Nick discusses each case with me and informs me of positives and negatives that may impact a Social Security appeal.

 

The medical records section is driven by Attorney Jake Jones. Obtaining medical records to support your disability claim is an essential and determining factor in the granting of Social Security Disability Insurance (SSDI) and/or Supplemental Security Income (SSI) claims.  Jake strives to ensure your medical record is complete through interaction with the client and contact with physicians’ offices and other sources.  This area of the office is crucial, and Jake pushes to take the time and extra effort to ensure your record is complete.

 

Many times when I finish a hearing, my client will ask me to thank various members of my office team. The Social Security claims process can be lengthy and frustrating.  I believe having a dedicated staff, eager to help and listen, is vital during the difficult time you may be experiencing.  I am lucky to have employees that go the extra mile, and do so with professionalism and attention to detail.

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